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End of Year Resident Retention Tips for Raleigh Investment Homeowners

As the holidays come to a close, investment homeowners may often feel like modifications need to be made in the upcoming year in relation to the pricing of their rental home. Since the new year is already upon us, now is the time to reflect on the achievements, or improvements, which were made during 2017 to make better-informed decisions concerning your rental house in 2018. Most other businesses are in full-force throughout the vacation season and in the turn of this year nevertheless, far-too-often investment seekers get comfy or trapped in their holiday programs, which may result in management jobs that slide through the cracks due to their rental properties.

However, the conclusion of the year is the perfect time for homeowners to focus on their family and friends, making property management services much more useful during this time. Don’t start the new year on a bad foot with your residents in case you’ve neglected important repair or management issues. This can often result in tenants not only renewing their contracts in the following year, then you’re left searching for new tenants.

Make excellent property management solutions a priority this coming year, and not just another New Year’s resolution that is soon forgotten. In Real Property Management Excellence we encourage you to adhere to good property management customs at all times of this year an see how this impacts your resident retention.

Check out these two end of year resident retention tips to start the year off right:

1- Respond Promptly 

There’s nothing more frustrating during the holiday season compared to waiting in long lines, only to get less-than-cheerful customer services. While you are an investment property owner, it is necessary that you use a home management team which reacts promptly and does this in a skilled and positive manner. This assembles a fantastic rapport with your residents and affects their decision on where they will live next year.

2- “Holiday Hours” 

Property management is a 24-hour job, and that depends on high-quality service at every hour of the day. Both you and your tenants will be glad when your property management staff continues this support through one of the busiest times of the year.

If you learn from these tips as 2017 comes to a close, you can start 2018 off on the right foot, with higher retention rates and happy tenants.

If you would like more information about our property management services offered by Real Property Management Excellence,  contact us online or call us at 919-827-1107 today. 

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